Customer Services training courses in London

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6 Customer Services courses found

Customer Service Training Course

Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open cu...

Delivery: Public,

Area: London,

Supplier: Impact Factory

Customer Care or Client Care Seminar

By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness; Exhibit competence in fundamental aspects of custom...

Delivery: Public,

Area: London,

Supplier: Human Resource and Organisational Development Cons

NVQ Level 2 Customer Service

This qualification is directed at those working within a customer service environment within any industry sector. The course will cover the practical skills for dealing with people both internally and externally and learning to provide a go...

Delivery: In House, Other,

Area: London, Midlands, North West England, South East England,

Supplier: Qube Learning

Customer Relationship Management

Understand and retain key customers to enhance profitable relationships Who is it for? Managers, supervisors and staff responsible for managing client service What is it about? Customer Relationship Management (C...

Delivery: In House, Public,

Area: London,

Supplier: Reed Learning plc

NVQ Level 3 Customer Service

This qualification is directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills for dealing with people both internally and externally and learning...

Delivery: In House, Other,

Area: London, Midlands, North West England, South East England,

Supplier: Qube Learning

NVQ Level 4 Customer Service

This qualification is directed at high flyers in the world of customer service including senior managers or those undertaking a project/secondment at a high level within an organisation. The course covers advanced skills for developing cust...

Delivery: In House, Other,

Area: London, Midlands, North West England, South East England,

Supplier: Qube Learning