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Part Time Customer Services Courses

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that UK Open Learning offer.

LCCIEB (Third Level) Customer Service

In today's organisation, customer care now gets the recognition it deserves - and its importance is reflected in the rewards for people working in this essential area.If it interests you as a career, our GOAL Customer Services course is an excellent way to get training in the fundamentals of good customer relations. You'll discover the importance of customer loyalty, gain communication ski...

Course type: Part Time delivered as distance learning
Guide price: Ł339.00

Service Capability (Stream 1)

“Excellent course, first class tuition, comfortable relaxed surroundings that give you a great environment in which to study and achieve.” Stuart Reynolds (Firebrand ITIL certified) “I was very impressed with the staff and facilities at Firebrand, my stay was very comfortable and enjoyable and I would definitely think about coming back.” Lacey Robinson (Firebrand ITIL certified) Here...

Course type: Part Time delivered in house

Service Capability (Stream 2)

“Thank you Firebrand, a painless way to achieve certification. It’s so much easier than self study at home, and a lot quicker!” Stan Hawrylak (Firebrand ITIL certified) “Firebrand* provided high quality accelerated ITIL Foundation training which will allow me to perform my role as Service Manager with confidence.” Cecil Smith (Firebrand ITIL certified) Here’s 7 reasons why you sh...

Course type: Part Time delivered in house

Service Lifecycle (Stream 1)

“Training with Firebrand is a once in a lifetime experience. The training facilities are great, service is fantastic and the teacher impresses with a high level of knowledge and experience. “ Robert Laszczewski (Firebrand ITIL certified) “A great place to do intensive training... strongly recommend.” Amit Patel (Firebrand ITIL certified) Here’s 7 reasons why you should take your IT...

Course type: Part Time delivered in house

Service Lifecycle (Stream 2)

“Firebrand is the only company I could find in the world that offers this ITIL course in this format. It's a comprehensive course and well presented.” Pat Tynan (Firebrand ITIL certified) “If you want German build quality in a car you do not buy a Kia, so why scrimp on training. I have used over 30 different training providers and Firebrand are the market leaders.” Richard Evans (Fire...

Course type: Part Time delivered in house

Apprenticeship in Customer Service

To stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training...

Course type: Part Time delivered as distance learning
Guide price: There are various pricing options available, contact Adept Training & Consultanc
Get more details on Apprenticeship in Customer Service

Advanced Apprenticeship in Customer Service

To stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training a...

Course type: Part Time delivered as distance learning
Guide price: There are various pricing options available, contact Adept Training & Consultanc
Get more details on Advanced Apprenticeship in Customer Service

Customer Service Apprenticeship (NVQ) Level 2 & 3

This apprenticeship is aimed at those who work directly with customers either face to face or over the telephone/email. This course is delivered one day every fortnight at the workplace over 6 months. ...

Course type: Part Time delivered in house
Guide price: Government funded.
Get more details on Customer Service Apprenticeship (NVQ) Level 2 & 3

QCF Certificate in Customer Services level 2

The Level 2 NVQ is designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff....

Course type: Part Time delivered in house
Guide price: Ł1495
Get more details on QCF Certificate in Customer Services level 2

QCF Diploma in Customer Services NVQ level 3

The Level 3 NVQ is designed for those who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team. L...

Course type: Part Time delivered in house
Guide price: Ł1795
Get more details on QCF Diploma in Customer Services NVQ level 3

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