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Customer Services Courses in The East Midlands
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Subcategories of Customer Services
Customer ServiceThis session is ideal for customer facing staff and their managers. Lost clients, lack of referrals, poor repeat business, complaints and bad publicity – the costly results of poor customer service be wide spread. Every day, as customers, ... |
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Customer Service for Frontline Operatives (1 day)Customer dissatisfaction and frustration stem from a number of causes, many of which cannot be resolved by customer service alone, but the level of customer service we provide will determine the winners and losers in today’s competitive mar... |
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Customer Service: Managing Customer ServiceThe need for leading, promoting and enhancing a customer-focused culture is essential within every organisation. This one-day workshop will provide you with an opportunity to explore your responsibilities within your role as a customer serv... |
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Call Centre: Sales & Customer Service TrainingWhether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work incl... |
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Critical Elements of Customer ServiceHave you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual an... |
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i'm good at customer serviceGood customer service – what does it look like? You never really know how many customers you lose because of poor customer service. In all types of organisations we all have to deal with sometimes 'those' difficult customers, but 'tho... |
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Customer Care only £30 + vat (This is one course every individual MUST complete as MandatoryEveryone has experienced poor customer care. In today's competitive business environment, good relations are essential to secure new and repeat business. This course emphasises the role that each person plays towards good customer relations... |
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SALE! Body Massage Now £199 & Aromatherapy NOW £149Before you book any course check out the beauty exchange first for professional & affordable home study courses... |
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NCFE NVQ Level 3 Customer Service Certificate.Coming Soon - Gain a recognised qualification in Customer Service accredited by City and Guilds or NCFE at level 2 and 3. Valuable NVQ and QCF credits achievable. Study at a place, time and pace that suits you. Start when it suits you. ... |
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NCFE NVQ Level 2 Customer Service CertificateComing Soon - Gain a recognised qualification in Customer Service accredited by City and Guilds or NCFE at level 2 and 3. Valuable NVQ and QCF credits achievable. Study at a place, time and pace that suits you. Start when it suits you. ... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses
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