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Customer Services Courses
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Advanced Apprenticeship in Customer ServiceFramework: Level 3 NVQ Diploma in Customer Service Level 3 Certificate in Customer Service Additional Mandatory Framework Requirements: Functional Skills in Maths, English & IT PLTS Employment Rights & Respon... |
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Intermediate Apprenticeship in Customer ServiceFramework: 12 month programme NVQ Level 2 in Customer Service Functional Skills in Maths, & English and PLTS BTEC Certificate in Customer Service Employment Rights & Responsibilities Costs: Fully funded for... |
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Customer Service SkillsDiscover What Makes Good Customer Service, Practical Insights Into How To Improve Your Customer Service, And How To Transform Difficult Customer Situations Into Opportunities... |
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Customer Service QCF Levels 2 & 3 (58110)A suite of NVQs for those working in a Customer Service environment. Allows you to demonstrate your skills and knowledge and gain a recognised qualification. Work-based assessment.... |
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Apprenticeship in Customer Service Level 2 (Ref: 58970This programme is ideal for those who work with people on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external customers. The programme ... |
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Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)This programme is ideal for those who supervise staff working with customers on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external cus... |
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Exceptional Customer Service (1 day)ABC Training Solutions runs skill development training at your premises from as little as £90 per person. Deliver service that not just satisfies, it delights customers and clients.... |
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Introductory Certificate in Customer Service Level 1 Ref:58190A leading UK awarding body has created this knowledge-based qualification that introduces the key principles of customer service. This short course will not only give you an insight into customer interaction, but will also help you to contr... |
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Customer Service in the Retail Sector (Part of the Retail Works Programme) Ref: 58807To help you get the best possible start in Retail, the Retail Works programme has been created after consultation with major retailers such as Sainsburys and the John Lewis Partnership. Our Retail Works programme will give you the skills y... |
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8D (Eight Discipline Problem Solving)Benefits: Structured approach for resolving issues Cross functional teams Root Cause Analysis Protect the customer Voice of the customer ... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses
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