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Customer Services Courses in Northern Ireland
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Learn Customer Services. Click our logo to see the range of Customer Services training courses that UK Open Learning offer.
Subcategories of Customer Services
Managing Excellent Customer Servicehe most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares... |
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Excellent Customer ServiceWhatever the organisation, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organisations are accountable for their customers’ satisfaction. Whether the customer is external, and p... |
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Customer ServiceEstablishing and maintaining high levels of customer service is a challenge for organisations in all sectors. It is widely agreed that this can only be achieved through the skills and commitment of staff. This course aims to build your sk... |
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Exceptional Customer ServiceThis one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. ... |
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Receptionist SkillsTo raise the awareness of customer service at the reception desk and assist delegates in providing exceptional customer care. ... |
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Customer ServiceThis customer service training is designed for any member of staff whether existing or new to handling, selling to, or dealing with customers. The course will teach you the right and wrong of delivering exceptional customer care to your cli... |
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One Day Customer Service Workshop – 2012This one day course is designed to give those involved in the provision of customer service an insight into the following areas: • Personal behaviours • Offering services • Customer expectations • Dealing with Customer Complaints C... |
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Service & You - 90 Minute Bite Sized Training CourseAn introductory session to establish a baseline for the other service modules within our bite sized training courses.... |
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Face-to-Face Service Skills (Part 1) - 90 Minute Bite Sized Training CourseLearn how to create a great first impression and connect with your customers through our bite sized training course.... |
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Face-to-Face Service Skills (Part 2) - 90 Minute Bite Sized Training CourseLearn how to recognise, build rapport and relate to different customer types through our bite sized training course.... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses
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