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Customer Services Courses

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Learn Customer Services. Click our logo to see the range of Customer Services training courses that UK Open Learning offer.

NVQ Level 4 Customer Service

This qualification is suitable for those managing Customer Service operations in Banks or Building Societies, Contact Centres, Hotel receptions, Medical receptions and all other organisations who have contact with, or provide a service to, ...

Course type: Self Paced delivered Other
Guide price: On request
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NVQ Level 3 Customer Service

This QCF NVQ replaces the NVQ Level 3 Customer Service. The job roles of learners on this qualification include, but ar not restricted to, Bank/building society customer advisor, Contact centre operator, Customer service adviser/assistant....

Course type: Self Paced delivered Other
Guide price: On request
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NVQ Level 2 Customer Service

This QCF NVQ replaces the NVQ Level 2 in Customer Service and may contribute towards the competence element of an Apprenticeship. The potential job roles for learners include, but are not restricted to, Bank/building society customer advis...

Course type: Self Paced delivered Other
Guide price: On request
Get more details on NVQ Level 2 Customer Service

Pride in Customer Service

Excellent Customer Service is key to attracting and retaining customers, particularly during times of economic turn down. Let's face it every penny coming through the accounts can make the difference. ...

Course type: Short Course delivered Other
Guide price: £100 + VAT (per delegate) or £650 + VAT in house (min 6 max 12 delegates)
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Apprenticeship (NVQ Level 2) Customer Service

This qualification is directed at those working within a customer service environment within any industry sector. The course will cover the practical skills for dealing with people both internally and externally and learning to provide a go...

Course type: Full Time delivered Other
Guide price: £1,050
Get more details on Apprenticeship (NVQ Level 2) Customer Service

Apprenticeship (NVQ Level 3) Customer Service

This qualification is directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills for dealing with people both internally and externally and learning...

Course type: Full Time delivered Other
Guide price: £1,300
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Customer Service NVQ Levels 2 & 3 (Ref: 58110)

A suite of NVQs for those working in a Customer Service environment. Allows you to demonstrate your skills and knowledge and gain a recognised qualification. Work-based assessment....

Course type: Part Time delivered Other
Guide price: Please contact us for details
Get more details on  Customer Service NVQ Levels 2 & 3 (Ref: 58110)

i'm good at customer service

Good customer service – what does it look like? You never really know how many customers you lose because of poor customer service. In all types of organisations we all have to deal with sometimes 'those' difficult customers, but 'tho...

Course type: Short Course delivered Other
Guide price: POA
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Customer Service in the Retail Sector (Part of the Retail Works Programme) Ref: 58807

To help you get the best possible start in Retail, the Retail Works programme has been created after consultation with major retailers such as Sainsbury’s and the John Lewis Partnership. Our Retail Works programme will give you the skills y...

Course type: Short Course delivered Other
Guide price: Please contact us for details.
Get more details on Customer Service in the Retail Sector (Part of the Retail Works Programme) Ref: 58807

Extraordinary Customer Service

This customer service course is designed for any member of staff (whether existing or new) to learn or develop handling, selling to, or dealing with customers. It will provide them with the underpinning knowledge and skills to fully unders...

Course type: Short Course delivered Other
Guide price: £520.00 + VAT
Get more details on Extraordinary Customer Service

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