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In House Customer Services Courses
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Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.
Subcategories of Customer Services
Advanced Apprenticeship in Customer ServiceFramework: • Level 3 NVQ Diploma in Customer Service • Level 3 Certificate in Customer Service Additional Mandatory Framework Requirements: • Functional Skills in Maths, English & IT • PLTS • Employment Rights & Respon... |
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Intermediate Apprenticeship in Customer ServiceFramework: • 12 month programme • NVQ Level 2 in Customer Service • Functional Skills in Maths, & English and PLTS • BTEC Certificate in Customer Service • Employment Rights & Responsibilities Costs: • Fully funded for... |
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Customer Service SkillsDiscover What Makes Good Customer Service, Practical Insights Into How To Improve Your Customer Service, And How To Transform Difficult Customer Situations Into Opportunities... |
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Apprenticeship in Customer Service Level 2 (Ref: 58970This programme is ideal for those who work with people on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external customers. The programme ... |
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Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)This programme is ideal for those who supervise staff working with customers on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external cus... |
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Exceptional Customer Service (1 day)ABC Training Solutions runs skill development training at your premises from as little as £90 per person. Deliver service that not just satisfies, it delights customers and clients.... |
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8D (Eight Discipline Problem Solving)Benefits: • Structured approach for resolving issues • Cross functional teams • Root Cause Analysis • Protect the customer • Voice of the customer ... |
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Brilliant Customer Service‘Brilliant customer service!’ is a very practical one-day course, designed to raise your organisation’s customer service levels by instructing, equipping and inspiring your people to delight your customers at every opportunity.... |
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Customer ServiceBe more confident and capable of delivering high quality customer service and improve your own interpersonal skills. Book training with confidence; see our website testimonials.... |
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FREE Customer Service Training / Assesment“ Free Development training for Employees” The Free customer service training is being given free of charge to employees who work over 16 hours per week and who are under the age of 25. The training is being delivered by Any Driver Li... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses


