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In House Customer Services Courses

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that UK Open Learning offer.

Service Capability (Stream 1)

“Excellent course, first class tuition, comfortable relaxed surroundings that give you a great environment in which to study and achieve.” Stuart Reynolds (Firebrand ITIL certified) “I was very impressed with the staff and facilities at Firebrand, my stay was very comfortable and enjoyable and I would definitely think about coming back.” Lacey Robinson (Firebrand ITIL certified) Here...

Course type: Part Time delivered in house

Service Capability (Stream 2)

“Thank you Firebrand, a painless way to achieve certification. It’s so much easier than self study at home, and a lot quicker!” Stan Hawrylak (Firebrand ITIL certified) “Firebrand* provided high quality accelerated ITIL Foundation training which will allow me to perform my role as Service Manager with confidence.” Cecil Smith (Firebrand ITIL certified) Here’s 7 reasons why you sh...

Course type: Part Time delivered in house

Service Lifecycle (Stream 1)

“Training with Firebrand is a once in a lifetime experience. The training facilities are great, service is fantastic and the teacher impresses with a high level of knowledge and experience. “ Robert Laszczewski (Firebrand ITIL certified) “A great place to do intensive training... strongly recommend.” Amit Patel (Firebrand ITIL certified) Here’s 7 reasons why you should take your IT...

Course type: Part Time delivered in house

Service Lifecycle (Stream 2)

“Firebrand is the only company I could find in the world that offers this ITIL course in this format. It's a comprehensive course and well presented.” Pat Tynan (Firebrand ITIL certified) “If you want German build quality in a car you do not buy a Kia, so why scrimp on training. I have used over 30 different training providers and Firebrand are the market leaders.” Richard Evans (Fire...

Course type: Part Time delivered in house

Excellent Customer Service

Whatever the organisation, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organisations are accountable for their customers satisfaction. Whether the customer is external, and p...

Course type: Short Course delivered in house
Guide price: from 850 +VAT per day for up to 12 delegates (Discounts for not-for-profits)
Available in: Walsall, York, London SE, Peterborough, Newcastle, Cleveland, Harlow, Croydon, Manchester, Bournemouth and more...
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Exceptional Customer Service (1 day)

Deliver service that delights customers and clients for around 90 per delegate....

Course type: Short Course delivered in house
Guide price: At your premises 720 for up to 8 delegates (+VAT/ expenses)
Available in: Gloucester, Wigan, Wolverhampton, Bristol, Milton Keynes, Hereford, Dudley, Bath, Northampton, Croydon and more...
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Customer Service Training Course

Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open cu...

Course type: Full Time delivered in house
Guide price: Price on application
Available in: London N
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Customer Service Training

Customer service is more than just meeting customer expectations. Its about exceeding them so that customers come back to your company rather than go to your competition. Yet frequently frontline staff are expected to represent the brand wi...

Course type: Short Course delivered in house
Guide price: 175 - 300.00 per head
Available in: Milton Keynes
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Excellence in Customer Service

This course is designed for all front-line staff that need to present a customer focused and professional image of their company and themselves. This is a highly interactive course specifically focusing on the delegates needs. It is an ...

Course type: Full Time delivered in house
Guide price: Please Call for Details
Available in: Leeds
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Customer Service 3D Dynamics

Introduce a way of increasing marketing effectiveness using leading edge techniques from the consumer goods sector....

Course type: Full Time delivered in house
Guide price: 1500 + Vat
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