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In House Customer Services Courses

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Advanced Apprenticeship in Customer Service

Framework: • Level 3 NVQ Diploma in Customer Service • Level 3 Certificate in Customer Service Additional Mandatory Framework Requirements: • Functional Skills in Maths, English & IT • PLTS • Employment Rights & Respon...

Course type: Full Time delivered in house
Guide price: Emplyer contribution
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Intermediate Apprenticeship in Customer Service

Framework: • 12 month programme • NVQ Level 2 in Customer Service • Functional Skills in Maths, & English and PLTS • BTEC Certificate in Customer Service • Employment Rights & Responsibilities Costs: • Fully funded for...

Course type: Full Time delivered in house
Guide price: Fully funded for all 16-18 and Co-funding for 19+ with an employer contribution
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Customer Service Skills

Discover What Makes Good Customer Service, Practical Insights Into How To Improve Your Customer Service, And How To Transform Difficult Customer Situations Into Opportunities...

Course type: Full Time delivered in house
Guide price: £997
Available in: London WC, London N, London NW, London EC, London E, Manchester, London SE, London SW, London W
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Apprenticeship in Customer Service Level 2 (Ref: 58970

This programme is ideal for those who work with people on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external customers. The programme ...

Course type: Part Time delivered in house
Guide price: Please contact us for details.
Available in: Wakefield
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Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)

This programme is ideal for those who supervise staff working with customers on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external cus...

Course type: Part Time delivered in house
Guide price: Please contact us for details.
Available in: Wakefield
Get more details on Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)

Exceptional Customer Service (1 day)

ABC Training Solutions runs skill development training at your premises from as little as £90 per person. Deliver service that not just satisfies, it delights customers and clients....

Course type: Short Course delivered in house
Guide price: £720 for 8 delegates. Less for less delegates.
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8D (Eight Discipline Problem Solving)

Benefits: • Structured approach for resolving issues • Cross functional teams • Root Cause Analysis • Protect the customer • Voice of the customer ...

Course type: Short Course delivered in house
Guide price: £1,200 per day for up to 10 learners
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Brilliant Customer Service

‘Brilliant customer service!’ is a very practical one-day course, designed to raise your organisation’s customer service levels by instructing, equipping and inspiring your people to delight your customers at every opportunity....

Course type: Short Course delivered in house
Guide price: £995
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Customer Service

Be more confident and capable of delivering high quality customer service and improve your own interpersonal skills. Book training with confidence; see our website testimonials....

Course type: Full Time delivered in house
Guide price: Guide Price: £299 for 1 delegate, £450 for up to 3 delegates
Available in: Crewe, Stockport, Manchester, Warrington, Bolton, Birmingham, Wigan, Oldham, Preston, Halifax and more...
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FREE Customer Service Training / Assesment

“ Free Development training for Employees” The Free customer service training is being given free of charge to employees who work over 16 hours per week and who are under the age of 25. The training is being delivered by Any Driver Li...

Course type: Part Time delivered in house
Guide price: FREE
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