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Distance Learning Customer Services Courses
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Subcategories of Customer Services
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Managing Quality Customer ServiceOrganisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential.... |
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Apprenticeship in Customer ServiceTo stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training... |
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Advanced Apprenticeship in Customer ServiceTo stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training a... |
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Customer Service - ApprenticeshipThe aim of this Apprenticeship is to contribute to the skills, knowledge and overall performance of individuals in Customer Service roles. In order to qualify to receive the funding the leaner must be: • Aged 16 – 18 • Work in the Ea... |
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Customer Service Advanced - ApprenticeshipThe aim of this Advanced Apprenticeship is to contribute to the skills, knowledge and overall performance of individuals in Customer Service roles. In order to qualify to receive the funding the leaner must be: • Aged 16 – 18 • Work ... |
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Motivate Your CustomersThis Multimedia package teaches all the rapport building skills that underpin specialised customer service and sales techniques. Showing a range of typical service scenarios, the video scenes are realistic and convincing supported by meanin... |
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Mystery Shopper CertificateA Distance Learning Course of 6 Lessons. Course Description: Mystery Shopping is one of the best-kept, yet entirely open, secrets of our generation. Whenever you go to a shop, hotel, restaurant, petrol station, bank, council building o... |
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NCFE NVQ Level 3 Customer Service Certificate.Coming Soon - Gain a recognised qualification in Customer Service accredited by City and Guilds or NCFE at level 2 and 3. Valuable NVQ and QCF credits achievable. Study at a place, time and pace that suits you. Start when it suits you. ... |
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NCFE NVQ Level 2 Customer Service CertificateComing Soon - Gain a recognised qualification in Customer Service accredited by City and Guilds or NCFE at level 2 and 3. Valuable NVQ and QCF credits achievable. Study at a place, time and pace that suits you. Start when it suits you. ... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses
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