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Customer Services Courses

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

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Customer Service - public course

This customer service training course provides you, whether you are an existing or new to handling, selling to, or dealing with customers, the skills to deliver exceptional customer service. ...

Course type: Short Course delivered as classroom based
Guide price: £225.00 per delegate

Critical elements of customer service

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring ...

Course type: Short Course delivered in house
Guide price: £1750.00 + VAT (up to 12 people)

Customer Excellence Program

Simply MOREThan A Customer Service Course......

Course type: Short Course delivered in house
Guide price: Available On Request

Customer Services

Free - to eligible candidates!...

Course type: Part Time delivered in house

Customer Services

Free - to eligible candidates!...

Course type: Part Time delivered in house

Level 1 Award In Customer Service

This NCGE Level 1 Award in customer service will teach you how to better meet your customer needs and expectations, a skill that can lead to a better experience for your customers and improved career prospects for yourelf....

Course type: Part Time delivered as classroom based
Guide price: Free course

Edexcel Customer Services Level 3 Award

This course is available to individuals and groups. Choose tutor led delivery for teaching and learning at your workplace if you are an individual seeking work based development. Businesses and groups should contact us to arrange classroom ...

Course type: Short Course delivered online
Guide price: £495

Customer Service Skills

Suitable for anyone who deals with customers (internal or external), either face to face or on the phone. This course looks at the benefits of good customer service, communication skills, interaction with customers and handling different cu...

Course type: Short Course delivered as classroom based
Guide price: £35 per delegate

Level 2 Award in Principles of Customer Service within the HLTT industry

This Award is suitable for all learners preparing to work in or already work in a role which involves customer service within the HLTT sector. ...

Course type: Short Course delivered Other
Guide price: £150

Winning and keeping Customers

You've started your business, and now you need customers! This course covers all the areas you need to find, attract, and keep a strong customer base that will make your business succeed!...

Course type: Short Course delivered as classroom based
Guide price: £127

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