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Customer Services Courses

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

NCFE Level 2 Certificate in Customer Service

Home learning or study, distance learning, flexible study, supported study and professional workplace learning available. Study at home, at work or a mix of both, at a time and place that fits your personal needs....

Course type: Self Paced delivered as distance learning
Guide price: £550 (fully inclusive) - Full unlimited support throughout the world!
Get more details on NCFE Level 2 Certificate in Customer Service

Ascentis Level 3 Customer Service Diploma

Home learning or study, distance learning, flexible study, supported study and professional workplace learning available. Study at home, at work or a mix of both, at a time and place that fits your personal needs....

Course type: Self Paced delivered as distance learning
Guide price: £330 (fully inclusive) - Full unlimited support throughout the world!
Get more details on Ascentis Level 3 Customer Service Diploma

Retail

Retail covers such a vast range of businesses from small market stalls selling fruit and veg, to large high street chains such as Debenhams & Marks & Spencer. So having the core skills in retail would be widely useful whichever sector yo...

Course type: Self Paced delivered in house
Guide price: £0
Get more details on Retail

Technical Certificate in Customer Service Level 2

This qualification is relevant to all occupational areas in which customer service is provided, so may be suitable for learners who are working in, or interested in working in a wide range of different roles. The EDI Level 2 Certificate in ...

Course type: Self Paced delivered as distance learning
Guide price: £250.00
Get more details on Technical Certificate in Customer Service Level 2

Technical Certificate in Customer Service Level 3

The front of house of any organisation is a crucial aspect of any business, because first impression counts. This can be achieved by having well trained professional Customer Service Officers. The listed accredited certified courses bel...

Course type: Self Paced delivered as distance learning
Guide price: £300.00
Get more details on Technical Certificate in Customer Service Level 3

Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)

This programme is ideal for those who supervise staff working with customers on a daily basis, either face-to-face or on the telephone. This may be in a retail environment, or in an office or reception dealing with internal and external cus...

Course type: Part Time delivered in house
Guide price: Please contact us for details.
Available in: Wakefield
Get more details on Advanced Apprenticeship in Customer Service Level 3 (Ref: 58971)

Customer Service Training Course

Teaches the skills to identify and excede customer needs and deliver excellent Customer Service, whether face to face or over the telephone. Develop an understanding of why customers complain and how to recover the situation when things...

Course type: Short Course delivered as classroom based
Guide price: £187.5 + VAT
Available in: Leeds, Swindon, Oxford, Manchester, Nottingham, London WC, Reading, Southampton, Birmingham, Guildford and more...
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Customer Service Training [Premium Course]

A Powerful Customer Service Course ...

Course type: Short Course delivered in house
Guide price: £199 per person or £899 per group of up to 12 delegates
Available in: Peterborough, Swindon, Gloucester, Newcastle, Colchester, Leicester, Aberdeen, Walsall, Birmingham, Telford and more...
Get more details on Customer Service Training [Premium Course]

Customer Service

This customer service training course provides you, whether you are an existing or new to handling, selling to, or dealing with customers, the skills to deliver exceptional customer service. By attending the course you learn about the ri...

Course type: Short Course delivered in house
Guide price: £875 per day
Available in: Durham, Llandudno, Bristol, Luton, Warrington, York, Ipswich, Hull, Bolton, Perth and more...
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Customer Service in the Retail Sector (Part of the Retail Works Programme) Ref: 58807

To help you get the best possible start in Retail, the Retail Works programme has been created after consultation with major retailers such as Sainsbury’s and the John Lewis Partnership. Our Retail Works programme will give you the skills y...

Course type: Short Course delivered Other
Guide price: Please contact us for details.
Get more details on Customer Service in the Retail Sector (Part of the Retail Works Programme) Ref: 58807

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