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Customer Services Courses in Stevenage
Customer Services is Proudly Sponsored by
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.
Subcategories of Customer Services
Customer Care only £30 + vat (This is one course every individual MUST complete as MandatoryEveryone has experienced poor customer care. In today's competitive business environment, good relations are essential to secure new and repeat business. This course emphasises the role that each person plays towards good customer relations... |
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Service & You - 90 Minute Bite Sized Training CourseAn introductory session to establish a baseline for the other service modules within our bite sized training courses.... |
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Face-to-Face Service Skills (Part 1) - 90 Minute Bite Sized Training CourseLearn how to create a great first impression and connect with your customers through our bite sized training course.... |
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Face-to-Face Service Skills (Part 2) - 90 Minute Bite Sized Training CourseLearn how to recognise, build rapport and relate to different customer types through our bite sized training course.... |
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Difficult/Complaining Customers - 90 Minute Bite Sized Training CourseLearn how to handle unhappy customers - both face-to-face and over the phone through our bite sized training course.... |
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Winning & Keeping Customers - 90 Minute Bite Sized Training CourseLearn how to be the kind of person customers like to buy from through our bite sized training course.... |
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Handling the 'Moments of Truth' - 90 Minute Bite Sized Training CourseLearn how to positively influence those critical points of customer contact through our bite sized training course.... |
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Internal Service & Teamwork - 90 Minute Bite Sized Training CourseLearn how to work together as a team to deliver service excellence through our bite sized training course.... |
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The Customer Service Game - 90 Minute Bite Sized Training CourseAn interactive team-based exercise to either introduce or review the key service principles covered in our bite sized training courses.... |
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Recruiting For Service - 90 Minute Bite Sized Training CourseLearn how to identify and select customer service stars through our bite sized training course.... |
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Associated Training Topics
- Business & Management courses
- Consultancy courses
- Customer Services courses
- Management Training courses
- Organisational Politics courses
- Project Management courses
- Purchasing courses
- Business Strategy courses
- Law Training courses
- Administration Courses & Office Skills courses
- Small Business courses
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