Customer Services training courses (page 6 of 7)

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66 Customer Services courses found

Customer Relation Management

The course identifies the scope of Customer Relationship Management, the need for a serious CRM approach, and how to translate the CRM business strategy into marketing. The course is supported with many practical cases in which CRM was appl...

Delivery: In House, Public, Other,

Area: All Areas,

Supplier: International Center for Etudes ICE

Customer Relationship Management

Understand and retain key customers to enhance profitable relationships Who is it for? Managers, supervisors and staff responsible for managing client service What is it about? Customer Relationship Management (C...

Delivery: In House, Public,

Area: London,

Supplier: Reed Learning plc

NVQ Level 3 Customer Service

This qualification is directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills for dealing with people both internally and externally and learning...

Delivery: In House, Other,

Area: London, Midlands, North West England, South East England,

Supplier: Qube Learning

NVQ Level 4 Customer Service

This qualification is directed at high flyers in the world of customer service including senior managers or those undertaking a project/secondment at a high level within an organisation. The course covers advanced skills for developing cust...

Delivery: In House, Other,

Area: London, Midlands, North West England, South East England,

Supplier: Qube Learning

Customer service

The Customer is Always Right (and so are you) Creating win/win situations so everyone goes away feeling 'right'....

Delivery: In House, Public,

Area: All Areas,

Supplier: Impact Factory

3D Customer Dynamics

Lead Trainer is Steve Hacking. Introduce a way of increasing marketing effectiveness using leading edge techniques from the consumer goods sector....

Delivery: In House,

Area: All Areas,

Supplier: City Speakers International

3D Customer Dynamics

Introduce a way of increasing marketing effectiveness using leading edge techniques from the consumer goods sector....

Delivery: In House,

Area: All Areas,

Supplier: City Speakers International

Customer Care

The old adage, “if you don’t look after your customers, then someone else will” has never been truer. The rationale behind this course is to develop an understanding of what real Customer Care means. This understanding then helps to cr...

Delivery: In House,

Area: All Areas,

Supplier: The Development Company UK Ltd

Customer Care

This two day course will provide delegates with the skills required to provide exemplary customer service. This course is led by our MBA educated trainer and will encourage delegates to exchange their own experiences and ideas and work toge...

Delivery: Public,

Area: South West England,

Supplier: Saphyre Consulting

Making Sense of Quality and Quality Tools

Description and objective: Understanding quality management, helps employees understand quality systems, terminology ...

Delivery: Distance,

Area: All Areas,

Supplier: Lifestyle Management Choices Ltd