Customer Services training courses (page 4 of 7)

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64 Customer Services courses found

Interpersonal Skills - Telesales and Customer Service

This workshop provides a range of skills, behaviours and options to ensure stress-free survival and success...

Delivery: In House,

Area: All Areas,

Supplier: WYE GROUP LTD

Professional Telephone Skills

Maintaining a professionalism when under pressure, or when dealing with a demanding caller ...

Delivery: In House,

Area: All Areas,

Supplier: WYE GROUP LTD

Reception Skills

The people on your reception desk create the first and often lasting impression of your organisation. They should therefore represent a model of your values, practices d beliefs...

Delivery: In House,

Area: All Areas,

Supplier: WYE GROUP LTD

Get a life, keep your customers

If you like life or you work with customers this is for you! People in call centres, sales, service, consultancy and design will all find something of value here. ...

Delivery: Public,

Area: North West England,

Supplier: Maverick and Strong

Unshrink Your Customers

Smiling isn't enough. Lowest cost isn't enough. The customer needs everything he is looking for and Max will show you how to deliver it. ...

Delivery: Public,

Area: North West England,

Supplier: Maverick and Strong

Experiential Customer Relationship Management Training

A series of team projects in which sub-teams deliver services for other sub-teams followed by reviews of customer relationship activity, identification of positive, pro-active behaviours, barriers to relationship development and exploration...

Delivery: Other,

Area: All Areas,

Supplier: The key Network

Customer Service Advantage

Customer Service Advantage will demonstrate how to develop a structured customer service strategy that will make your business stand out from the crowd. Delegates will learn proven skills, strategies and techniques that will reap benefits t...

Delivery: Public,

Area: North West England,

Supplier: Train In A Day Limited

Customer Care or Client Care Seminar

By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness; Exhibit competence in fundamental aspects of custom...

Delivery: Public,

Area: London,

Supplier: Human Resource and Organisational Development Cons

Customer Care or Client Care Seminar

HOW YOU WILL BENEFIT/ SEMINAR OBJECTIVES. By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness; Exhibit ...

Delivery: Public,

Area: Midlands,

Supplier: Human Resource and Organisational Development Cons

Client Care or Customer Care Seminar

HOW YOU WILL BENEFIT/ SEMINAR OBJECTIVES By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness; Exhibit...

Delivery: Public,

Area: All Areas,

Supplier: Human Resource and Organisational Development Cons