Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that UK Open Learning offer.

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Impact Factory Customer Service Training Course Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to d... Course type: Full Time Delivered as Classroom based Guide price: £395.00 Available in: London N

Impact Factory Customer Service Training Course Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to d... Course type: Full Time Delivered as In house Guide price: Price on application Available in: London N

Impact Factory Customer Service Skills Training Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to d... Course type: Full Time Delivered as Classroom based Guide price: Price on application Available in: London N

ICS Learning LCCIEB (Third Level) Customer Service In today's organisation, customer care now gets the recognition it deserves - and its importance is reflected in the rewards for people working in this essential area.If it interests you as a career, our GOAL Customer Services course is an excellent way to get training in the fundamentals of good customer relations. You'll discover the importance of customer loyalty, gain communication ski... Course type: Part Time Guide price: £339.00

Firebrand Training Service Capability (Stream 1) “Excellent course, first class tuition, comfortable relaxed surroundings that give you a great environment in which to study and achieve.� Stuart Reynolds (Firebrand ITIL certified) “I was very impressed with the staff and facilities at Firebrand, my stay was very comfortable and enjoyable and I would definitely think about coming back.� Lacey Robinson (Firebrand ITIL certified) Here... Course type: Part Time Delivered as In house

Firebrand Training Service Capability (Stream 2) “Thank you Firebrand, a painless way to achieve certification. It’s so much easier than self study at home, and a lot quicker!� Stan Hawrylak (Firebrand ITIL certified) “Firebrand* provided high quality accelerated ITIL Foundation training which will allow me to perform my role as Service Manager with confidence.� Cecil Smith (Firebrand ITIL certified) Here’s 7 reasons why you sh... Course type: Part Time Delivered as In house

Firebrand Training Service Lifecycle (Stream 1) “Training with Firebrand is a once in a lifetime experience. The training facilities are great, service is fantastic and the teacher impresses with a high level of knowledge and experience. “ Robert Laszczewski (Firebrand ITIL certified) “A great place to do intensive training... strongly recommend.� Amit Patel (Firebrand ITIL certified) Here’s 7 reasons why you should take your IT... Course type: Part Time Delivered as In house

Firebrand Training Service Lifecycle (Stream 2) “Firebrand is the only company I could find in the world that offers this ITIL course in this format. It's a comprehensive course and well presented.� Pat Tynan (Firebrand ITIL certified) “If you want German build quality in a car you do not buy a Kia, so why scrimp on training. I have used over 30 different training providers and Firebrand are the market leaders.� Richard Evans (Fire... Course type: Part Time Delivered as In house

CourseMonster Customer Service Skills: The Managers Role (1 day) Customers are becoming more discerning in their needs and are looking beyond service for memorable interactions and experiences. In today's competitive markets, managers are expected to deliver exceptional internal and external customer experiences. This course is designed to equip managers with the knowledge to allow them to provide a role model for positive behaviour to enhance customer experien... Course type: Part Time Delivered as Classroom based Guide price: £495.00

CourseMonster Customer Service Skills (2 day) This programme is if you if you need to increase your awareness of customer relationship building, and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies and techniques for dealing with difficult and challenging people. This course has been classified as Personal Development.... Course type: Part Time Delivered as Classroom based Guide price: £795.00

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Associated Training Topics

• Business & Management courses
• Consultancy courses
• Customer Services courses
• Management Training courses
• Organisational Politics courses
• Project Management courses
• Purchasing courses
• Business Strategy courses
• Law Training courses

• Administration Courses & Office Skills courses
• Small Business courses
• Service Management courses
• Business Planning courses
• Best Practice courses
• HR courses
• Meeting Management courses
• Train the Trainer courses
• Team Building courses

• Communication courses
• Team Leader courses
• Crystal Reports courses
• Public Relations courses
• Business Studies courses
• Event Management courses
• Office Management courses
• Internal Audit courses

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