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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Be Part of Your Customer’s Story

Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ journey – what it’s like to be on the receiving end - in order to help your customers in the future. In this practical and inspirational course, you’ll get lots of hands-on participation; finding out how your customers will benefit from a successful customer journey. Discover what your current si...

Course type: Short Course delivered in house
Guide price: £900

Customer Loyalty Programmes

Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This fascinating and fast-moving course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data an...

Course type: Short Course delivered in house
Guide price: £1050

Extraordinary Customer Service

The Largest provider of Extraordinary Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Customer Service Essential Training - Level 2

A qualification like this will dramatically improve your CV and make you much more employable. This Customer Service course will enable you to develop knowledge and skills in key areas, such as: delivering customer service, customer rete...

Course type: Short Course delivered online
Guide price: 59

Level 2 Customer Service

Level 2 will suit you if you have some experience in customer service and are able to handle more difficult customers. You are looking to improve your own skills and become more involved in making improvements to your team's level of custom...

Course type: Full Time delivered in house
Guide price: FREE

NCFE Level 3 Certificate in Principles of Customer Service

First-class customer service is a vital component for all companies. This course in the Principles of Customer Service provides students with a comprehensive look into the most important and key principles of Customer service. This course c...

Course type: Self Paced delivered as distance learning
Guide price: £329

Brilliant Customer Service

The Largest provider of Brilliant Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or call 0844 335 8882....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

NCFE Level 3 in Principles of Customer Service

This course will develop and improve your practical skills, enabling you to deliver effective, high quality customer service. You will be introduced to the key concepts and practices underpinning customer service delivery, such as conflict ...

Course type: Short Course delivered as distance learning
Guide price: £1266

Level 2 Award in Customer Service

its for any learner (14years +) working or preparing to work in a customer service role or where using the telephone is part of their role....

Course type: Short Course delivered as classroom based
Guide price: £100

Certificate in Consumer Products Management

The course will teach you the professional and methodical knowledge and competences that prepare you to undertake management tasks in the consumer products industry, i. e. planning, organizing, staffing, leading, controlling, and/or concept...

Course type: Part Time delivered online
Guide price: 1260,00 GBP

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