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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Customer Service Training

We’ve got everything covered in this comprehensive Customer Service Training course. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you...

Course type: Short Course delivered online
Guide price: £24

Customer Services NVQ Level 3

Get recognition for your ability to create a great customer-service experience with the level 3 Customer Service qualifications. Having great customer service skills can help you move up in your career, no matter what area you're working in...

Course type: Self Paced delivered as distance learning
Guide price: £600 or free for students taking the 19+ Advanced Learner Loan.


This 1-Day Course provides a comprehensive Introduction to the work of an Export Sales / Administration Office from receipt of an Enquiry through to preparation of a Quotation....

Course type: Short Course delivered Other
Guide price: £185

Exceeding customer service expectations

Enhance your customer service skills and career options with this short (3 day) course specifically designed for the hospitality sector. ...

Course type: Full Time delivered as classroom based
Guide price: £199.00

Customer Service Essential Training - Level 2

A qualification like this will dramatically improve your CV and make you much more employable. This Customer Service course will enable you to develop knowledge and skills in key areas, such as: delivering customer service, customer rete...

Course type: Short Course delivered online
Guide price: 59

Brilliant Customer Service

The Largest provider of Brilliant Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or call 0844 335 8882....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Advanced Apprenticeship in Customer Service

Framework: • Level 3 NVQ Diploma in Customer Service • Level 3 Certificate in Customer Service Additional Mandatory Framework Requirements: • Functional Skills in Maths & English • PLTS • Employment Rights & Responsibilities...

Course type: Full Time delivered in house
Guide price: *Emplyer contribution depending on age

Brilliant Customer Service Skills

The focus of this highly-practical training workshop is to enlighten and engage customer service and support professionals. It contains many great ideas, with the latest thinking on how to deliver a brilliant service experience to all custo...

Course type: Short Course delivered as classroom based
Guide price: £199 plus VAT

Conflict Handling - Level 1

Conflict situations are an integral part of any customer service work. This course will help staff to recognise, avoid and resolve conflict situations. This knowledge-based programme will give your employees insight into managing relatio...

Course type: Short Course delivered as classroom based
Guide price: Please call Wakefield College for details.

Level 3 Apprenticeship Standard 262 - Emergency Service Contact Handling (59364)

This apprenticeship is ideal for those working in the emergency services sector as a call handler. The programme is tailored to suit this specific job role, skills, knowledge and behaviours and working methods and will highlight areas for d...

Course type: Part Time delivered Other
Guide price: Please contact us for details

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