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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Be Part of Your Customer’s Story

Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ journey – what it’s like to be on the receiving end - in order to help your customers in the future. In this practical and inspirational course, you’ll get lots of hands-on participation; finding out how your customers will benefit from a successful customer journey. Discover what your current si...

Course type: Short Course delivered in house
Guide price: £900

Customer Loyalty Programmes

Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This fascinating and fast-moving course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data an...

Course type: Short Course delivered in house
Guide price: £1050

Diploma in Customer Service - Level 3

Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic Customer Service Level 3 online course. This excellent Customer Se...

Course type: Short Course delivered online
Guide price: 69

Customer Service Skills Diploma

We’ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’...

Course type: Short Course delivered online
Guide price: £39

8D (Eight Discipline Problem Solving)

8D is a methodical tool for solving problems that are recurrent and / or critical, for which the root cause is not known or evident....

Course type: Short Course delivered in house
Guide price: £1,200 per day for up to 10 learners

Brilliant Customer Service

The Largest provider of Brilliant Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or call 0844 335 8882....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Level 2 Award in Customer Service

its for any learner (14years +) working or preparing to work in a customer service role or where using the telephone is part of their role....

Course type: Short Course delivered as classroom based
Guide price: £100

Delivering Customer Service Excellence

The Largest provider of Delivering Customer Service Excellence Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or call 0844 ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Level 2 NVQ Certificate in Customer Service

This qualification is also available at Level 3....

Course type: Full Time delivered in house
Guide price: *Depending on age.

Customer Service Training

We’ve got everything covered in this comprehensive Customer Service Training course. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you...

Course type: Short Course delivered online
Guide price: £24

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