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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Customer Service Basics

Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches learners the fundamentals of customer service that can be applied in a practical environment. Learn to adopt a positive attitude and imp...

Course type: Short Course delivered online
Guide price: £29

Exceeding customer service expectations

Enhance your customer service skills and career options with this short (3 day) course specifically designed for the hospitality sector. ...

Course type: Full Time delivered as classroom based
Guide price: £199.00

NCFE Level 3 Certificate in Principles of Customer Service

First-class customer service is a vital component for all companies. This course in the Principles of Customer Service provides students with a comprehensive look into the most important and key principles of Customer service. This course c...

Course type: Self Paced delivered as distance learning
Guide price: £329

Handling Customers Professionally

The Largest provider of Handling Customers Professionally Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………....

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

INTRODUCTION TO EXPORT SALES ORDER ADMINISTRATION

This 1-Day Course provides a comprehensive Introduction to the work of an Export Sales / Administration Office from receipt of an Enquiry through to preparation of a Quotation....

Course type: Short Course delivered Other
Guide price: £185

Advanced Apprenticeship in Customer Service

Framework: • Level 3 NVQ Diploma in Customer Service • Level 3 Certificate in Customer Service Additional Mandatory Framework Requirements: • Functional Skills in Maths & English • PLTS • Employment Rights & Responsibilities...

Course type: Full Time delivered in house
Guide price: *Emplyer contribution depending on age

An Introduction to Customer Service – Putting the Customer First

The Largest provider of An Introduction to Customer Service – Putting the Customer First Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Delivering Customer Service Excellence

The Largest provider of Delivering Customer Service Excellence Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice, click here to enquire now or call 0844 ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Customer Journey Mapping to Build Great Experiences

This course is the first step in understanding and improving customer experience, a key skill that all companies both large and small are looking for in their employees. ...

Course type: Short Course delivered as classroom based
Guide price: 75.00

Customer Service Training

We’ve got everything covered in this comprehensive Customer Service Training course. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you...

Course type: Short Course delivered online
Guide price: £24

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