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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Be Part of Your Customer’s Story

Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ journey – what it’s like to be on the receiving end - in order to help your customers in the future. In this practical and inspirational course, you’ll get lots of hands-on participation; finding out how your customers will benefit from a successful customer journey. Discover what your current si...

Course type: Short Course delivered in house
Guide price: ask provider for a quote

Customer Loyalty Programmes

Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This fascinating and fast-moving course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data an...

Course type: Short Course delivered in house
Guide price: Ask provider for a quote

Customer Service Essential Training - Level 2

A qualification like this will dramatically improve your CV and make you much more employable. This Customer Service course will enable you to develop knowledge and skills in key areas, such as: delivering customer service, customer rete...

Course type: Short Course delivered online
Guide price: 59

Level 2 Award in Customer Service

its for any learner (14years +) working or preparing to work in a customer service role or where using the telephone is part of their role....

Course type: Short Course delivered as classroom based
Guide price: £100

Certificate in Consumer Products Management

The course will teach you the professional and methodical knowledge and competences that prepare you to undertake management tasks in the consumer products industry, i. e. planning, organizing, staffing, leading, controlling, and/or concept...

Course type: Part Time delivered online
Guide price: 1260,00 GBP

Providing Exceptional Service

Today’s savvy customer expects more than simply good service; they expect exceptional service. They want a company and its employees to exceed their expectations by demonstrating that the organization cares for them by working immediately a...

Course type: Short Course delivered online
Guide price: £21

Managing and Coaching your Customer Service Team

The Largest provider of Managing and Coaching your Customer Service Team Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Casino Croupier Course - JOB GUARANTEED

Do you want to secure the best-paid job accessible without any degree nor qualification with salaries up to £35,000 in the first 2 years of career?...

Course type: Self Paced delivered as classroom based
Guide price: 1685

Customer Service Skills Diploma

We’ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’...

Course type: Short Course delivered online
Guide price: £39

Customer Service (Level 2)

Customer Service is very important, and it plays a role in many industries, such as financial, retail or travel. So having a qualification in customer service will enhance your CV and help you to succeed. This course introduces the fundamen...

Course type: Short Course delivered online
Guide price: £19

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