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Customer Services Courses

Customer service training is essential if you want to build a career in customer care. Having great customer service skills is essential for most aspects of business. Undertaking a customer service course will demonstrate to you how to offer good customer service without selling yourself short. Customer service courses are available all over the U.K. in a number of different formats.

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Customer Services Training
Learn Customer Services. Click our logo to see the range of Customer Services training courses that ICS Learning offer.

Be Part of Your Customer’s Story

Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ journey – what it’s like to be on the receiving end - in order to help your customers in the future. In this practical and inspirational course, you’ll get lots of hands-on participation; finding out how your customers will benefit from a successful customer journey. Discover what your current si...

Course type: Short Course delivered in house
Guide price: £900

Customer Loyalty Programmes

Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This fascinating and fast-moving course gives you a thorough understanding of customer behaviour in order to create loyalty programmes that benefit both your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data an...

Course type: Short Course delivered in house
Guide price: £1050

WorldHost - Principles of Customer Service

This course is aimed at people who are working in a customer service environment. ...

Course type: Short Course delivered as classroom based
Guide price: £85.00

Customer Service

The outline goals of this training package is to: • Identifying Customer & Organisational Needs • Corporate Image • Communication Skills & Body Language • Turning Bad Service to Good Service • Introduction to Sales Skills By the...

Course type: Short Course delivered in house
Guide price: £49 per person, £750 per group of up to 12 delegates

Extraordinary Customer Service

The Largest provider of Extraordinary Customer Service Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Customer Service (Level 2)

Customer Service is very important, and it plays a role in many industries, such as financial, retail or travel. So having a qualification in customer service will enhance your CV and help you to succeed. This course introduces the fundamen...

Course type: Short Course delivered online
Guide price: £19

International Customer Service (in association with 3CN)

The course, based on extensive international experience and research, explores attitudes to customer service and international customer service techniques used across the globe and prepares the staff for all stages of dealing with the custo...

Course type: Short Course delivered Other
Guide price: £360.00+ VAT

Casino Croupier Course - JOB GUARANTEED

Do you want to secure the best-paid job accessible without any degree nor qualification with salaries up to £35,000 in the first 2 years of career?...

Course type: Self Paced delivered as classroom based
Guide price: 1685

Part-time Level 1 Introductory Certificate in Customer Service (58190)

A leading UK awarding body has created this knowledge-based qualification that introduces the key principles of customer service. This short course will not only give you an insight into customer interaction, but will also help you to contr...

Course type: Short Course delivered as classroom based
Guide price: Please contact us for details

Intermediate Apprenticeship in Customer Service

Framework: • Level 2 NVQ Certificate in Customer Service • Level 2 Certificate in Customer Service Additional Mandatory Framework Requirements: • Functional Skills in Maths & English • PLTS • Employment Rights & Responsibilities...

Course type: Full Time delivered in house
Guide price: Depending on age*

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