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Customer Complaints Courses in London

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Complaints Management

1 Day Course Most people don’t complain, they simply take their business elsewhere. However, a complaint well handled can in fact lead to increased business and potentially to new customers. This course is designed to show you how to...

Course type: Full Time delivered in house
Guide price: £650 plus VAT & Expenses - For up to 12 candidates
Available in: Crewe, London N, Halifax, Walsall, Kirkwall, Twickenham, Romford, Doncaster, Redhill, Liverpool and more...
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Successful Complaints Handling Masterclass

Would you like to achieve a higher level of success with complaints handling? Training To Achieve UK are award-winning experts in helping people to create and sustain great complaints resolution. Our unique approach has already helped th...

Course type: Short Course delivered as classroom based
Guide price: £349.99 per person (or £625.00 for 2) for one day open course
Available in: Manchester, London WC, Birmingham
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Customer Service - Handling Telephone Calls

This two day course is designed for customer service providers who speak to customers or clients via the telephone. The aim of the course is to help delegates improve their skills and make their communication more effective. Course d...

Course type: Full Time delivered as classroom based
Guide price: £695 + VAT (Open course)
Available in: Chester, Croydon
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HANDLING CUSTOMER COMPLAINTS

Handling customer complaints can be difficult, but successful organisations rely on satisfied customers. Customers are increasingly demanding the best, fastest and most convenient and if they feel their complaint or objection is not being h...

Course type: Short Course delivered as classroom based
Guide price: £395 1st delegate (£295 for all others from the same organisation)
Available in: London WC, Southampton, Leeds, Milton Keynes, Nottingham, Manchester, Bristol, Birmingham
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Complaints and Crisis Management

In the food and drink industry customer complaints are a fact of life. Complaints & Crisis Management provides an opportunity to share uses of good practice in order to deal with customer complaints effectively....

Course type: Short Course delivered as classroom based
Guide price: £715+VAT
Available in: London SE
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