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Classroom Customer Complaints Courses

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Successful Complaints Handling Masterclass

Would you like to achieve a higher level of success with complaints handling? Training To Achieve UK are award-winning experts in helping people to create and sustain great complaints resolution. Our unique approach has already helped th...

Course type: Short Course delivered as classroom based
Guide price: £349.99 per person (or £625.00 for 2) for one day open course
Available in: Manchester, Birmingham, London WC
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Customer Service - Handling Telephone Calls

This two day course is designed for customer service providers who speak to customers or clients via the telephone. The aim of the course is to help delegates improve their skills and make their communication more effective. Course d...

Course type: Full Time delivered as classroom based
Guide price: £695 + VAT (Open course)
Available in: Chester, Croydon
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HANDLING CUSTOMER COMPLAINTS

Handling customer complaints can be difficult, but successful organisations rely on satisfied customers. Customers are increasingly demanding the best, fastest and most convenient and if they feel their complaint or objection is not being h...

Course type: Short Course delivered as classroom based
Guide price: £395 1st delegate (£295 for all others from the same organisation)
Available in: Southampton, Nottingham, Manchester, Birmingham, London WC, Milton Keynes, Leeds, Bristol
Get more details on HANDLING CUSTOMER COMPLAINTS

Customer Service Training Course

This course will help you increase customer satisfaction, by drawing on your inherent people skills. Using insights from the world of psychology, we provide people with the practical tools to deliver excellent customer service - every time...

Course type: Short Course delivered as classroom based
Guide price: 495
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Dealing with Difficult Customers

Do you get frustrated by those customers who get irate, complain about everything but still buy your product or service? This course will teach you how to handle such customers without losing their business. You will be taught how to handle...

Course type: Short Course delivered as classroom based
Guide price: £125 + VAT
Available in: Cardiff
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Complaints and Crisis Management

In the food and drink industry customer complaints are a fact of life. Complaints & Crisis Management provides an opportunity to share uses of good practice in order to deal with customer complaints effectively....

Course type: Short Course delivered as classroom based
Guide price: £715+VAT
Available in: London SE
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Complaint Handling

The way your staff work with your customers in handling complaints has a direct impact on your business and the value of your relationship with that customer. This course is aimed at those people with direct contact with your customers. ...

Course type: Short Course delivered as classroom based
Guide price: £250.00 excl VAT
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Handling Difficult Customers

As with the majority of our courses, we guarantee NEVER to cancel a confirmed booking for this award held at our Caerphilly offices, regardless of class sizes or any other restriction often found with other providers....

Course type: Short Course delivered as classroom based
Guide price: £60.00
Available in: Cardiff, Newport, Swansea
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