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Part Time Customer Care Training

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Retail & Customer Care Trainin
Learn Retail & Customer Care. Click our logo to see the range of Retail & Customer Care training courses that Firebrand Training offer.

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eLearn UK

Customer Care (Skills Course)

 This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts.  By the end of this course, you will: recognise why you need a customer care programme. have an action plan to install a customer care programme in your business. understand customer care skills and how...

Course type: Part Time delivered online
Guide price: £60.00
ICS Learning

Build & Improve Customer Care

Your customers are an extremely valuable resource. But are you doing everything you can to keep them? Take our Build and Improve Customer Care course, and you’ll discover what your business can achieve. This course will show you what you can do to maximise the potential of your existing customers. Discover ways to keep customers happy, effective ways to sell to your customer base, and how ...

Course type: Part Time delivered as distance learning
Guide price: £319.00
eLearn UK

Customer Service

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service....

Course type: Part Time delivered online
Guide price: £99.00
Firebrand Training

CRM Sales Workshop

This course will allow people moving into the Dynamics CRM space for the first time to get all the essential information to enable them to market and sell Dynamics CRM. Established CRM marketers, sales and pre-sales will get a sound refresh of latest positioning, thinking and collateral to get them to the top of their game. Who should take this course? Anyone involved in: Sales Pre-sa...

Course type: Part Time delivered in house
eLearn UK

Customer Service on The Telephone (Skills Course)

The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care through telephone contact. At the end of this course delegates will be able to:- improve customer self esteem describe and use techniques for good telephone communication employ good practice in complaint...

Course type: Part Time delivered online
Guide price: £60.00
Adept Training and Consultancy

Apprenticeship in Retail

To stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training a...

Course type: Part Time delivered as distance learning
Guide price: There are various pricing options available, contact Adept Training & Consultanc
Get more details on Apprenticeship in Retail
Adept Training and Consultancy

Advanced Apprenticeship in Retail

To stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training...

Course type: Part Time delivered as distance learning
Guide price: There are various pricing options available, contact Adept Training & Consultanc
Get more details on Advanced Apprenticeship in Retail
Wakefield College

Retail Management - Level 3 Diploma Ref:58756

Retail is a massive industry in the UK and contributes heavily to the country's economy. It is fast paced and ever-changing, offering a variety of careers from assistants to directors within buying, human resources, warehousing, shop floor ...

Course type: Part Time delivered Other
Guide price: Please contact us for details
Get more details on Retail Management - Level 3 Diploma Ref:58756
ABA Training Ltd

NVQ L4 Customer Service

Level 4 NVQ in Customer Service is designed to provide those who work in senior customer service roles with evidence of their skills and knowledge. Who is this course for? It is suitable for candidates working in any sector, including F...

Course type: Part Time delivered as classroom based
Guide price: POA
Get more details on NVQ L4 Customer Service
Wakefield College

Retail Skills - Award/Certificate/Diploma Levels 1 and 2 (Ref: 58453)

Retail is a vast, diverse industry with establishments ranging from corner shops to multi-national chains, but whatever their size, retailers need skilled and motivated staff. These qualifications allow people working in retail to demonstra...

Course type: Part Time delivered Other
Guide price: Please contact us for details
Get more details on Retail Skills - Award/Certificate/Diploma Levels 1 and 2 (Ref: 58453)
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