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Online Customer Care Training
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Learn Retail & Customer Care. Click our logo to see the range of Retail & Customer Care training courses that Firebrand Training offer.
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Retail Management ASET Level 4A Distance Learning Course of 12 Lessons. Course Description: Retail businesses vary in size from a small one-man operation to large international organisations. The needs of the consumer has now produced an amazing variety of retail ou... |
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Customer Care (Skills Course) ASET Level 1A Distance Learning Course of 1 Lesson. Course Description: This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the ... |
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Positive Customer Care DiplomaA Distance Learning Course of 6 Lessons. Course Description: The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win a new customer as to keep an existin... |
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Level 2 Certificate in Customer ServiceThis certificate will enable you to develop the ability to provide excellent customer service to all types of customers across a wide range of industries and professions. You will learn how to communicate with different types of customers, ... |
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