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Customer Care Training
Retail and customer care training courses will help you to create good relationships with your customers. Being able to provide good customer care when there is a problem can increase customer loyalty.
Knowing how to deal with different customer service issues will help your business to have a good reputation. Customer care training will teach your employees how to turn a difficult situation into one which is advantageous to your. Acting well when something goes wrong is likely to help you keep rather than loose customers. Retail and customer care training courses are available all across the U.K.
Customer Care is Proudly Sponsored by
Learn Customer Care. Click our logo to see the range of Customer Care training courses that ICS Learning offer.
Customer CareThe Largest provider of Customer Care Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ... |
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Exceptional Customer Service - inhouseIn house customer service training course at your premises from as little as £90 per person. Deliver customer service that not just satisfies, it delights customers and clients. “I enjoyed every aspect of the training. It was very valuable... |
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Reception Training Course - 1 DayOur 1 Day Reception Training Course helps you gain new & innovative skills in the workplace... |
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NVQ Level 3 Customer ServiceThis qualification is suitable for learners wishing to improve their competency of customer service including how to improve the customer service process. It is designed for learners who deal with customers on a daily basis as part of their... |
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Principles of Customer ServiceThe Principles of Customer Service programme is engaging and energetic, combining a comprehensive blend of interactive training tools; including role plays, DVD and CD scenarios.... |
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Customer Service SkillsGood customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awaren... |
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Excellent Customer Care – Incoming CallsThe Largest provider of Excellent Customer Care – Incoming Calls Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ... |
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Customer CareThe Largest provider of Customer Care Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844 335 8882. ... |
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Customer Care - Developing a Care CultureCustomer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The ... |
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Caring For The Bereaved CustomerNewly bereaved people face a unique set of financial and legal as well as emotional issues. The burden of having to contact many different companies and organisations to explain the death and to sort out insurances, pensions, bill payments... |
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