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Customer Care Training

Retail and customer care training courses will help you to create good relationships with your customers. Being able to provide good customer care when there is a problem can increase customer loyalty.

Knowing how to deal with different customer service issues will help your business to have a good reputation. Customer care training will teach your employees how to turn a difficult situation into one which is advantageous to your. Acting well when something goes wrong is likely to help you keep rather than loose customers. Retail and customer care training courses are available all across the U.K.

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Customer Care Training
Learn Customer Care. Click our logo to see the range of Customer Care training courses that ICS Learning offer.

Similar Courses


Principles of Customer Service

The Principles of Customer Service programme is engaging and energetic, combining a comprehensive blend of interactive training tools; including role plays, DVD and CD scenarios....

Course type: Short Course delivered as classroom based
Guide price: £75 per attendee (Inclusive of course materials, tea & coffee).

Reception Training Course - 1 Day

Our 1 Day Reception Training Course helps you gain new & innovative skills in the workplace...

Course type: Short Course delivered in house
Guide price: Price On Request

NVQ Level 3 Customer Service

This qualification is suitable for learners wishing to improve their competency of customer service including how to improve the customer service process. It is designed for learners who deal with customers on a daily basis as part of their...

Course type: Short Course delivered as classroom based
Guide price: £250

Customer Care

The Largest provider of Customer Care Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice……, click here to enquire now or call 0844 335 8882. ...

Course type: Short Course delivered as classroom based
Guide price: Available on request, please contact us for our most competitive rates.

Exceptional Customer Service - inhouse

In house customer service training course at your premises from as little as £90 per person. Deliver customer service that not just satisfies, it delights customers and clients. “I enjoyed every aspect of the training. It was very valuable...

Course type: Short Course delivered in house
Guide price: £720 for 8 delegates. Less for less delegates.

Customer Care

The Largest provider of Customer Care Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Customer Service Skills

Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awaren...

Course type: Short Course delivered as classroom based
Guide price: £275

NVQ Level 2 Customer Service

This qualification is suitable for learners wishing to improve their competency of customer service including how best to satisfy customers expectations. It is designed for learners who deal with customers on a daily basis as part of their ...

Course type: Part Time delivered as classroom based
Guide price: £200

Excellent Customer Care – Incoming Calls

The Largest provider of Excellent Customer Care – Incoming Calls Training in the UK.. Most locations, best price, most experienced trainers, onsite and open courses available nationwide at short notice………. ...

Course type: Short Course delivered as classroom based
Guide price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Customer Service

Customer Service is the processing of meeting (and exceeding) your customer expectations of service. The ability to build and maintain relationships with customers is essential for all organisations. This course is designed to help par...

Course type: Short Course delivered in house
Guide price: from £95 per person (based on a group course)

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