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Customer Care Training
Retail and customer care training courses will help you to create good relationships with your customers. Being able to provide good customer care when there is a problem can increase customer loyalty.
Knowing how to deal with different customer service issues will help your business to have a good reputation. Customer care training will teach your employees how to turn a difficult situation into one which is advantageous to your. Acting well when something goes wrong is likely to help you keep rather than loose customers. Retail and customer care training courses are available all across the U.K.
Customer Care is Proudly Sponsored by
Learn Retail & Customer Care. Click our logo to see the range of Retail & Customer Care training courses that Firebrand Training offer.
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Customer Care - Developing a Care CultureCustomer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The ... |
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Apprenticeship in RetailTo stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training a... |
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Advanced Apprenticeship in RetailTo stimulate and assist industry in developing and improving apprenticeship and other training programs designed to provide the skilled workers needed to compete in a global economy. Apprenticeship is a combination of on-the-job training... |
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Customer Care SkillsWho should attend: All staff who directly come into contact with customers and internal colleagues, both face-to-face or on the phone should attend our customer care skills course. Course Dates: 12 Jul 11, 12 Aug 11, 22 Sep 11, 24 ... |
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Retail - ApprenticeshipThis Apprenticeship is ideal for those starting a career in a retail environment and who wish to progress onto a supervisory role. In order to qualify to receive the funding the leaner must be: • Aged 16 – 18 • Work in the East Midla... |
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