In house Call Centers training courses

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4 Call Centers courses found

Call Centre Help Desk Skills

This course is designed for anyone who wants to improve their telephone communication skills & deals with customers over the phone, but is particularly useful for call handling agents, help desk teams, supervisors and call/contact centre ma...

Delivery: In House,

Area: All Areas,

Supplier: Sales Training International Ltd

Call Centre - Outbound Sales Skills

To help delegates understand the importance of effective communication on the telephone. Using this knowledge they will be able to construct a framework to ensure successful preparation and outcomes to all their telesales calls. ...

Delivery: In House,

Area: All Areas,

Supplier: Sales Training International Ltd

Call Centre - Inbound Customer Service and Selling Skills

To enable delegates who receive incoming telephone calls from customers, to deliver the highest standards of World Class service, whilst maximising all potential sales opportunities. The programme is particularly suitable for people who ...

Delivery: In House,

Area: All Areas,

Supplier: Sales Training International Ltd

Effectively Managing People in the High Performance CALL CEN

Turning ‘Theory’ into ‘Practice’ This comprehensive training course will address the latest trends and provide you with the knowledge and skills to succeed in call centre management....

Delivery: In House,

Area: London,

Supplier: marcus evans Professional Training