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Classroom Business Communication Courses
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Negotiation SkillsThis workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved... |
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Customer CareThis workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.... |
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Presentation SkillsThis workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. Topics that participants can look forward to include creating a compelling program, using various types ... |
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Public SpeakingThis workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.... |
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Sales FundamentalsThis workshop will introduce participants to a basic sales process and provide some basic sales tools. These can be used to seal the deal, no matter what the size of the sale ... |
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Proposal WritingThis course will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; through to creating the final, professional pro... |
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Business WritingThis workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra ... |
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How to Participate Confidently in MeetingsWho should attend: All those required to run effective meetings and those required to contribute information within meetings. Course dates: 23 Dec 10, Mar 25 11, 17 Jun 11 Course Overview: The course provides a realistic and pra... |
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1-Day Psychology of Excellence in Sales 16th January 2012, Hilton CobhamOver $10 billion is spent on CRM systems every single year (according to Forrester) to tailor our marketing communications sent to prospects and customers. If the people at the client-facing forefront of your organisation are still using a... |
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Communication StrategiesThis workshop will help participants understand the different methods of communication and how to make the most of each of them.... |
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